There are no limits on the number of times an electronic deliverable/file can be processed through WebCCS prior to delivery to EPA.

Could a CLP laboratory submit electronic deliverables through WebCCS?

No. In accordance with current CLP laboratory contracts, hardcopy and diskette deliverables must be delivered to EPA in order to establish a Data Receipt Date (DRD).

How will the laboratory be informed of the WebCCS results for an uploaded SDG?

The laboratory will receive two e-mail messages within approximately 20 minutes if the SDG passed the Initial Assessment (IA) checks (i.e., if the data is compliant with the structural requirements specified in Exhibit H of the Statement of Work [SOW]). The first email message will cover the IA results for the SDG. If the SDG passed the IA checks, the laboratory will receive a second email containing the technical (full assessment) results within few minutes. However, if the SDG failed the IA (structural) checks, the laboratory is expected to correct the error(s) reported on the IA report. In this situation, technical (full assessment) results will not be sent.

Exception: If the uploaded electronic data generates an IA error message with regards to a discrepancy with information on the Traffic Report, the system will continue to proceed and provide the technical results for the SDG. The lab is required to refer to the discrepancy IA report for the appropriate correction(s).

How do I get my WebCCS reports to print properly?

• Make sure that your email program is able to print advanced HTML. Microsoft Outlook 2000 has been tested and been shown to print WebCCS reports correctly.
• Save the email as an HTML file and opening and printing the file withh Internet Explorer 5.0. Netscape 4.0 does not acknowledge the page breaks, and will not print this HTML file correctly.
• Make sure that the report is being printed with a landscape orientation.
• If you use an email account with Yahoo, Hotmail or one of the other free web-based email services, they print correctly when used in conjunction with Internet Explorer 5.0.

What if I don't recieve my WebCCS report?

• Confirm that the email address listed is correct by clicking on "Access Parameters" after logging on the WebCCS site.
  
• If the email address listed is correct and WebCCS consistently failed to email the results for an SDG, upload a different SDG to check if the situation is unique to that particular SDG. If you receive WebCCS result for the second SDG, go back to the first SDG and rename the Case number and then re-submit the data. Please notify the WebCCS Help Desk if this situation occurs.
  
• If the problem persists and you still have not received your WebCCS results within an hour of uploading the data, please call the WebCCS Help Desk.
  

Where can I get an update on the status of the WebCCS system?

Users may refer to the Announcements page for updates on the status of the WebCCS system. If there is a known problem with the system, an announcement will be posted there.

Who should be contacted to add or change WebCCS recipient information or with questions regarding WebCCS results?

Please contact the WebCCS Help Desk:
Christian Jose (cjose2@csc.com)